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TheWebHostBiz > Customer Services > KB, Help Desk & Ticketing System > Polar Help Desk

Polar Help Desk

from Polar

Polar Polar Help Desk is a web based solution that helps you organize support department.

With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
It is based on ITIL, set of best practice, drawn from the public and private sectors internationally.


Polar Help Desk Information
Version:4.1
Price:$200
Platforms:Windows
System Requirements:• Web server: Windows® 2000 (IIS 5.0), Windows® XP (IIS 5.1), Windows® 2003 (IIS 6.0) Please note: Must have IIS 5.0 or better installed • Microsoft .NET Framework Version 1.1 • Microsoft SQL Server 2000
Features:Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Price & License Details: Polar Help Desk Professional licensing models are based on number of Support Representatives (Technician), while the number of customers is not limited. There are two licensing models available. According to your company's needs, you can choose which ever model you find fitting or any combination of the two. See http://www.polarsoftware.com/products/servicedesk/licensing.asp for more information.

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