| SmarterTicket Information |
| Version: | 2.x | | Price: | $199 | | Platforms: | Windows | | System Requirements: | # Windows XP Pro, Windows 2000, Windows 2003
# Microsoft .NET framework 1.1 (with all applicable service packs and/or patches).
# RAM: 128mb
# CPU: PII 500
# DISK: 40 Megs
# Microsoft SQL Server 2000, MSDE, or MySQL 4.0 or higher | | Features: | Features that Benefit End Users
* Issues resolve faster, and none fall through the cracks
* Tickets can be submitted through the web or through email
* Tickets with foreign language character sets can be composed and read
* End user is optionally notified of average response time
* The integrated Knowledge Base allows your customers to find answers to their own questions, saving your support staff time and money |
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