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Customer Services - Outsourced Technical SupportTheWebHostBiz Tech Support directories provide a listing of technical support, help desk, and call center service providers for businesses seeking to outsource their technical support.
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Rated 0 by visitor(s) [
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8 Hour Shift
5 Days a Week
Up to 5 Years of Field Experience.
LEVEL 3 TECHNICIAN / Price: $1500
LEVEL 3 TECHNICIAN / Support Channels: Phone, Email, Live Chat
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Rated 0 by visitor(s) [
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8 Hour Shift
5 Days a Week
Up to 2 Years of Field Experience.
LEVEL 2 TECHNICIAN / Price: $1000
LEVEL 2 TECHNICIAN / Support Channels: Phone, Email, Live Chat
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Rated 0 by visitor(s) [
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One senior manager| Two Level 3 Tech
Unlimited number of tickets
30 mins response time
4 hours resolution time
Initial Server Setup
Server Hardening
Server Optimisation
Server ...
24/7 DEDICATED SUPPORT / Price: $5000
24/7 DEDICATED SUPPORT / Support Channels: Phone, Email, Live Chat
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Rated 0 by visitor(s) [
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One Level III |Three Level II/Level I Techs
Unlimited number of tickets
30 mins response time
4 hours resolution time
Initial Server Setup
Server Hardening
Server Optimisation
Server ...
HOSTING SUPPORT PLAN / Price: $4000
HOSTING SUPPORT PLAN / Support Channels: Phone, Email, Live Chat
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Rated 0 by visitor(s) [
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One Senior Manager |One Level III Tech
Unlimited number of tickets
30 mins response time
4 hours resolution time
Initial Server Setup
Server Hardening & Optimisation
Server Monitoring
Server ...
24X7 SEMI-DEDICATED SUPPORT / Price: $2400
24X7 SEMI-DEDICATED SUPPORT / Support Channels: Phone, Email, Live Chat
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Rated 0 by visitor(s) [
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Unlimited number of tickets
Level 1 to Level 3 Techs
30 mins response time
4 hours resolution time
Server Monitoring
WEEKEND SUPPORT / Price: $500
WEEKEND SUPPORT / Support Channels: Phone, Email, Live Chat
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Rated 0 by visitor(s) [
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Night Only Plan
Unlimited number of tickets
30 mins response time
4 hours resolution time
GOOD NIGHT PLAN / Price: $800
GOOD NIGHT PLAN / Support Channels: Phone, Email, Live Chat
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Rated 0 by visitor(s) [
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One senior team manager| Four Level III Tech
Unlimited number of tickets
30 mins response time
4 hours resolution time
Initial Server Setup
Server Hardening & Optimisation
Server ...
24X7 DEDICATED DATACENTER SUPPORT / Price: $15000
24X7 DEDICATED DATACENTER SUPPORT / Support Channels: Phone, Email, Live Chat
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Rated 0 by visitor(s) [
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24 x7 Support - Per ticket basis.
Lvl. 1 tickets (less than 30 mins working time)- $3
Lvl. 2&3 tickets (30-60 mins working time)- $5
Tasks that require more than 1 hour - $15/hr
PER TICKET SUPPORT / Price: $100
PER TICKET SUPPORT / Support Channels: Email, Live Chat
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Rated 0 by visitor(s) [
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Disk space 200GB
RAM 5GB
IPV4 Address 1
CPU 6
Bandwidth 500GB
Round the clock support with server administration
cPanel license
Backup box - 200GB storage
1TB traffic
FTP, SFTP, SCP
VPS HOSTING / Price: $115
VPS HOSTING / Support Channels: Email, Live Chat
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